where kiwis share real customer & consumer experiences online
The Vent
A place for Kiwis to let off some steam, sharing customer and consumer experiences.
*** New Zealand has spoken, misc. vents now available :-)
A place for Kiwis to let off some steam, sharing customer and consumer experiences.
*** New Zealand has spoken, misc. vents now available :-)
Satya K Rd03/09/2009
Had takeaway butter chicken from Satya with Garlic and Cheese Paritha last night. Amazing!!!
Positive Vent
Had takeaway butter chicken from Satya with Garlic and Cheese Paritha last night. Amazing!!!
Positive Vent
Related Tags:
Satya
Your Views on the NZHerald Website03/09/2009
Firing the moderators so that any redneck with a computer can now have an opinion, racist, bigoted or the otherwise. It really shows NZ's true colours.
Negative Vent
Firing the moderators so that any redneck with a computer can now have an opinion, racist, bigoted or the otherwise. It really shows NZ's true colours.
Negative Vent
Related Tags:
NZHerald
Vodafone18/06/2009
Just received my first Vodafone mobile phone bill that uses the new layout. There are some improvements to the content but the layout, fonts, style (etc) are, I think, truly awful. Clearly designed by someone with no creative talent whatsoever. That a large part of the first page is reserved for Vodafone advertisements, with the billing information squashed to the side, speaks volumes about Vodafone's attitude to its customers.
Negative Vent
Just received my first Vodafone mobile phone bill that uses the new layout. There are some improvements to the content but the layout, fonts, style (etc) are, I think, truly awful. Clearly designed by someone with no creative talent whatsoever. That a large part of the first page is reserved for Vodafone advertisements, with the billing information squashed to the side, speaks volumes about Vodafone's attitude to its customers.
Negative Vent
Related Tags:
Vodafone
Vodafone04/06/2009
I just got back from overseas, while on roaming I couldn't receive any calls, so I had to ring people up. Vodafone charged me $5 per minute. When I checked my balance it would tell me it was at $40 . At the end of the month my bill suddenly jumped to $1500. My phone has a limit so it shouldn't allow me to go over $500 in a month before I have to pay the bill. To top it off I was away for 2 months, none of my free minutes were credited against my bill. Thanks Vodafone. I can't wait for a new network to appear and I can ditch you guys!!!! Should I try and go to small claims court?
Negative Vent
I just got back from overseas, while on roaming I couldn't receive any calls, so I had to ring people up. Vodafone charged me $5 per minute. When I checked my balance it would tell me it was at $40 . At the end of the month my bill suddenly jumped to $1500. My phone has a limit so it shouldn't allow me to go over $500 in a month before I have to pay the bill. To top it off I was away for 2 months, none of my free minutes were credited against my bill. Thanks Vodafone. I can't wait for a new network to appear and I can ditch you guys!!!! Should I try and go to small claims court?
Negative Vent
Related Tags:
Vodafone
Genesis04/06/2009
I called asking to switch over the NAME on the gas account. They transfer electricity for the property into my name. I have to call 3 times before they say they can fix it (move electricity back to the previous provider). I am told not to worry and that they will sort everything out...2 weeks later i get a bill for $300!!!!!!!!!!!
Negative Vent
I called asking to switch over the NAME on the gas account. They transfer electricity for the property into my name. I have to call 3 times before they say they can fix it (move electricity back to the previous provider). I am told not to worry and that they will sort everything out...2 weeks later i get a bill for $300!!!!!!!!!!!
Negative Vent
Related Tags:
Genesis Energy
Rever Bar, Pukekohe03/06/2009
Hi I went to Rever Bar on Saturday Night (30/05/2009). When our group of four arrived the bar seemed 1/4 fill and the atmosphere was nice. THen the DJ came on he started playing his music really loud - it was honestly sounding crap - the speakers were not coping. There was hardly noone dancing and not many did - i think that they need to turn the music down a bit - you shouldnt have to yell to cvonverse with your mates.
Negative Vent
Hi I went to Rever Bar on Saturday Night (30/05/2009). When our group of four arrived the bar seemed 1/4 fill and the atmosphere was nice. THen the DJ came on he started playing his music really loud - it was honestly sounding crap - the speakers were not coping. There was hardly noone dancing and not many did - i think that they need to turn the music down a bit - you shouldnt have to yell to cvonverse with your mates.
Negative Vent
Related Tags:
Rever Bar
Satya Sandringham02/06/2009
So I've sampled the curry here and it's normally pretty good. Last night we ordered 3 curries takeaway. They told us 20 minutes it took 45, then when I received the order there was only one rice for 3 curries. For a $60 order this seemed pretty stingy so I asked for another rice. The owner came back with a small rice was about to give it to me and said "It's cold, do you have a microwave at home?" I said "What did you just say?" he then went away and I watched him heat it up in the mircowave. Granted it is only rice but for a $60 meal from a restaurant I expect fresh. If this is what they did with the rice what did they do with the rest of the meal?
Negative Vent
So I've sampled the curry here and it's normally pretty good. Last night we ordered 3 curries takeaway. They told us 20 minutes it took 45, then when I received the order there was only one rice for 3 curries. For a $60 order this seemed pretty stingy so I asked for another rice. The owner came back with a small rice was about to give it to me and said "It's cold, do you have a microwave at home?" I said "What did you just say?" he then went away and I watched him heat it up in the mircowave. Granted it is only rice but for a $60 meal from a restaurant I expect fresh. If this is what they did with the rice what did they do with the rest of the meal?
Negative Vent
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Satya
WOOSH07/05/2009
Woosh's service though not 100% guaranteed exceeds most expectations since its the only company that actually cares about its customers. Most companies like Vodafone, Telecom, and Telstra Clear dont know what customer service means, for them their CSRs want to finish on time, worry about call time, Woosh on the other hand finishes at 9pm but CSRs stay on the phone till 9:30 - 10:00pm talking to customers. I would like to name one CSR, Farzan who helped me sort out my problem till 10pm although I guess he figured out that I didnt know much about what I was doing, he was kind enough to come down to my level and explain everything I needed to do. Thank you Woosh for hiring such good people and having them there to help people like me. Technologically Challenged
Positive Vent
Woosh's service though not 100% guaranteed exceeds most expectations since its the only company that actually cares about its customers. Most companies like Vodafone, Telecom, and Telstra Clear dont know what customer service means, for them their CSRs want to finish on time, worry about call time, Woosh on the other hand finishes at 9pm but CSRs stay on the phone till 9:30 - 10:00pm talking to customers. I would like to name one CSR, Farzan who helped me sort out my problem till 10pm although I guess he figured out that I didnt know much about what I was doing, he was kind enough to come down to my level and explain everything I needed to do. Thank you Woosh for hiring such good people and having them there to help people like me. Technologically Challenged
Positive Vent
Related Tags:
Woosh
Quest atrium, wellington21/03/2009
Don't ever stay there! Unless you like hearing the neighbors partying until 4am and the sound of any door in the building shutting at 6am. Basically a overpriced backpackers posing as 'executive apartments' total shithole.
Negative Vent
Don't ever stay there! Unless you like hearing the neighbors partying until 4am and the sound of any door in the building shutting at 6am. Basically a overpriced backpackers posing as 'executive apartments' total shithole.
Negative Vent
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Quest Atrium
Orcon09/02/2009
Ok. So Orcon configured my new broadband onto the wrong jackpoint. I gave up trying after 4 days trying to configure it. Then went away for 2 weeks. Come back and now they are trying to charge me for 2 weeks internet when it wasn't even connected and they put it on the wrong jackpoint. WTF... I thought you guys were cool. And this is my first month with you guys. Should I switch back to Vodafone?
Negative Vent
Ok. So Orcon configured my new broadband onto the wrong jackpoint. I gave up trying after 4 days trying to configure it. Then went away for 2 weeks. Come back and now they are trying to charge me for 2 weeks internet when it wasn't even connected and they put it on the wrong jackpoint. WTF... I thought you guys were cool. And this is my first month with you guys. Should I switch back to Vodafone?
Negative Vent
Related Tags:
Orcon