The Vent
A place for Kiwis to let off some steam, sharing customer and consumer experiences.

*** New Zealand has spoken, misc. vents now available :-)

Submit Your Vent

\vent\, v. 1. to give public utterance to: to vent one's opinions. The vent should be about your consumer or customer experience with a company and or organization. Make it short and make it interesting. Do not use reference to a real person's name unless the name is that of a Company or Organization.

If you're going to call someone out, back up your statement. You've got 100 words so use them. Now play nice people!! The Vent

consumer vent misc. vent

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[ - ] bad (negative) vent [ + ] good (positive) vent

Vodafone28/04/2008

Why do Vodafone resellers put call minding and voicemail services as default on 3g connection contracts

Negative Vent

Doctors Specialists and x-rays28/04/2008

I fell down the stairs and twisted my foot. A week later my foot was still sore so I went to the doctors thinking I may have broken it. After x-rays, the doctors said it was just a sprain. 3 1/2 weeks later I get a call saying "we're really sorry, your foot is actually broken, you'll need to get a cast". I don't understand it

Negative Vent

Suite Bar28/04/2008

Why is that girl behind the bar at suite so surly? you know the one, ex shortlander

Negative Vent

Sky City Cinemas website28/04/2008

I used to love using this site, one click and I could get movie times. Then they upgraded, and it took me 10 minutes to dick about to find the session times. I emailed them explaining my frustrations. Their answer, emailing me back a detailed 15 page instruction manual on how to find movie times on the new website. hmm...

Negative Vent

Oportos Mission Bay28/04/2008

More than ONE napkin please and while I'm at it, when I order a Big Bondi Burger, I don't want to be asked whether I want Chili on it! The burger comes with Chili. If I didn't want Chili, I'd order a Norm Burger. Damnit!

Negative Vent

Webfarm28/04/2008

Webfarm couldn't restart my business server for 12 hours because their after hours technician couldn't find the server in their data centre. I'm thinking about sending them a permanent black marker so they can write my business name on the front of it for ease of recognition. Or maybe I should make them a little map with directions on it for next time?

Negative Vent

ANZ28/04/2008

stop sending mail to my letterbox... you've got my p.o.box number

Negative Vent

Benediction28/04/2008

Eggs benedict used to be their signature dish...

Negative Vent

ANZ28/04/2008

While overseas in Brasil, I received two dodgy transactions on my credit card. Respsonsibly I alerted ANZ, and they confirmed they would cancel the card. 4 weeks later there's 4 more dodgy transactions on my NOT 'cancelled card'. 4 chasing ANZ phone-calls later, I was told that it would take up to 90 days to get money back, for money they lost by not cancelling my card when they said they would. I then proceeded to get a phone-call every 2 weeks for 6 weeks from ANZ fraud asking me if I was still in Brasil and did my card get stolen? I'd have to explain the whole story again, and they would promise to refund my money that day. 2 weeks later another phone-call. Is it just the fraud department at ANZ that writes their notes with invisible ink or is it standard company policy?

Negative Vent

Ihug28/04/2008

Why does everyone at ihug customer service answer the phone with about as much energy as a dead dog?

Negative Vent

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