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Mercury Energy
mercury energy
06/07/2011
After 10 years with mercury, they sent me a letter stating they are switching me to pre-pay service which I will have to buy top up cards for. WTF? Switched to contact today. Thanks for prompting me to switch, I also will save around $200 a year with the price difference. Mercury sucks!
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mercury energy
19/06/2011
Mercury energy was my power provider for my business 2 years ago, when contact energy approached me to switch, I realised that I had resigned with mercury energy without my knowledge. What they did was sent me a letter notifying me that my contract is coming up for renewal but if I want to switch provider, I have to send them a fax but if I do nothing then I will be stucked with them for another 2 years. This is terrible! I can send anyone a bill, tell them if they do nothing, then they owe me money!!
Mercury Energy
02/07/2010
Oh Hai Mercury...sure Ill change to you for $50 credit and cheaper power. Next week...charged for reading my meter... cocked it up and charged me same as last months whole bill for 13 days..."sorry we'll sort that out right away and send you a bill including your credit" 6 weeks later still waiting for a bill and have currently been on hold for so long (34 min) even the hold music has given up! DO YOU WANT MY MONEY OR NOT??? Im going back to Contact...as soon as I can get hold of someone to change me over...
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Mercury Energy
09/04/2010
Called to scare me away from Powershop, likening it to playing the stockmarket. Offered me $75 to NOT switch over to them. (So if you're with them you should sign up to switch to powershop, even if you weren't planning to, just to make $75). Called me Mrs. Mypartnersname, assuming I was married, talked to me like I am a stupid little girl and can't possibly do my own research and safely choose my own power company.
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