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ANZ
ANZ Internet Banking
03/07/2008
Why can I never connect or why does it take 5 minutes to load a page... sort it out already
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ANZ Bank television commercials.
15/06/2008
One word...embarrassing.
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ANZ
05/06/2008
Anz has kept my credit card balance which I paid via a summary installmetn order because the fees were killing me because the transactions I made on one particular day didnt go on for two weeks and then it was over its limit. The summary installment finished in july 2007. my account still has a balance of $2600. I have rung and you get put through to Aussie (ARRRGGG) they have no idea what a summary installement is. then they say fax all the info over and we will sort it. did this in february. and I still have a $2600 balnce on my credit card. which is paid and I dont use!!!! bloody useless.
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ANZ Internet Banking
15/05/2008
I'm trying to add a new payee for internet banking, I go through the whole process of adding someone new, at the end it says: You've exceeded your maximum number of payees. Why let me try and add a payee in the first place
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ANZ
28/04/2008
stop sending mail to my letterbox... you've got my p.o.box number
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ANZ
28/04/2008
While overseas in Brasil, I received two dodgy transactions on my credit card. Respsonsibly I alerted ANZ, and they confirmed they would cancel the card. 4 weeks later there's 4 more dodgy transactions on my NOT 'cancelled card'. 4 chasing ANZ phone-calls later, I was told that it would take up to 90 days to get money back, for money they lost by not cancelling my card when they said they would. I then proceeded to get a phone-call every 2 weeks for 6 weeks from ANZ fraud asking me if I was still in Brasil and did my card get stolen? I'd have to explain the whole story again, and they would promise to refund my money that day. 2 weeks later another phone-call. Is it just the fraud department at ANZ that writes their notes with invisible ink or is it standard company policy?
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