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NZ Post
30/09/2009
I went to NZ Post on K Rd Auckland at 4:10pm. There was almost a line out the door. 2 staff on at the busiest time, then one of them takes some Kiwi Bank customers into a room to do some sort of consultation. WTF? You've got a line going out the door? Schedule your appointments for outside your busiest hours and get MORE staff on. You're making profit so start adding more value to your customers and offer decent fast service! I drove my car to Ponsonby NZ Post, completed my mail, came back and still saw the line I would've been standing in.
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