The Vent
A place for Kiwis to let off some steam, sharing customer and consumer experiences.
*** New Zealand has spoken, misc. vents now available :-)
A place for Kiwis to let off some steam, sharing customer and consumer experiences.
*** New Zealand has spoken, misc. vents now available :-)
Mercury Energy02/07/2010
Oh Hai Mercury...sure Ill change to you for $50 credit and cheaper power. Next week...charged for reading my meter... cocked it up and charged me same as last months whole bill for 13 days..."sorry we'll sort that out right away and send you a bill including your credit" 6 weeks later still waiting for a bill and have currently been on hold for so long (34 min) even the hold music has given up! DO YOU WANT MY MONEY OR NOT??? Im going back to Contact...as soon as I can get hold of someone to change me over...
Negative Vent
Oh Hai Mercury...sure Ill change to you for $50 credit and cheaper power. Next week...charged for reading my meter... cocked it up and charged me same as last months whole bill for 13 days..."sorry we'll sort that out right away and send you a bill including your credit" 6 weeks later still waiting for a bill and have currently been on hold for so long (34 min) even the hold music has given up! DO YOU WANT MY MONEY OR NOT??? Im going back to Contact...as soon as I can get hold of someone to change me over...
Negative Vent
